RETURNS + EXCHANGES
ALL SALES ITEMS ARE FINAL SALE
If for any reason you are unhappy with our product, returns and exchanges are gladly accepted! As long as the item is unworn and undamaged, the customer may ship it back to us within 14 days of it being delivered. Please allow up to 7 business days for your refund to process.
Item may be returned up to 14 days after receiving it
All sale items are are final sale and not eligible for returns or exchanges
Customer is responsible for return shipping costs
Any damaged or worn product will not be accepted for return or exchange
Please include a copy of your order and contact information in the returned package
If requesting a new item for exchange, please include this information in the returned package or feel free to email firstname.lastname@example.org
CARE FOR YOUR UNDIES
WE ALWAYS SUGGEST TO HAND WASH YOUR UNDIES AND LAY FLAT TO DRY IF POSSIBLE
Machine wash cold with like colors
Tumble dry with low heat
Use non-chlorine bleach if necessary
All of our organic cotton undies are pre-shrunk
Although maybe snug at first, each item will stretch to fit perfectly around your body!
INDIGO DYED UNDIES
Our indigo dyed pieces are hand-dyed and one-of-a-kind! Because of this, there will be a variation of color and shade on each piece, which is what makes these undies so unique! We personally love the fact that you're the only one on the planet with this exact piece and hope you do too! If you prefer a lighter or darker shade of indigo, please let us know at customer email@example.com and we will do our best to choose the perfect one!
That your freshly dyed indigo item is first washed by itself once received. After the first separate wash, feel free to follow regular care instructions listed above.